First, our engineers will make sure crystal-clear voice can be supported on your local enterprise data network. Once voice calls enter our redundant MPLS-enabled global network infrastructure, they are then guaranteed with Service Level Agreements. Our Hosted PBX service is built on a carrier-grade network communications platform through our partnership with BroadSoft. We selected BroadSoft because they are the proven soft-switch market leader in terms of:

• Most carrier-class networks deployed
• Largest number of Hosted PBX and Hosted PBX deployments worldwide… with over 400,000 subscriber connections
• A service delivery platform with unmatched scale, reliability, redundancy, and flexibility

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We offer total flexibility. Whatever the arrangement, Dodson Group Communications will stage and configure your equipment to ensure a smooth installation. A wide selection of IP Phones offer elegant design and will not become obsolete. back to top

Most likely. Our Hosted PBX service has the ability to interoperate with existing enterprise firewalls and private IP addressing schemes. We specify router configurations to support data and voice over a high-speed connection. A LAN/WAN evaluation will confirm if your current systems are compatible. back to top

Of course you can! Actually, Dodson Group Communications strongly believes that 'test driving' the service is the best way for our customers to see the benefits and quality it offers. Demos or pilot programs can be arranged so you can evaluate the service before making a commitment. back to top

A wide range of enhanced calling features are included such as: voice mail, unified messaging, call control and management, end-user and administrative web portals, and various packages of group and personal service features. back to top

Absolutely. Our Hosted PBX service is built on a platform designed to grow with emerging technology and functionality and can meet the needs of any sized enterprise, across one or multiple locations. back to top

Almost always. We can easily verify if your numbers can be ported. back to top

Dodson Group Communications provides flat rate, per subscriber, per month pricing for the Hosted PBX service and we bundle it with attractive local and long distance calling plans. back to top

Yes, we put move, add and change control in your hands via an easy to use web-based administrative portal. back to top

Yes, we pride ourselves on the fact that we can offer an SLA that covers packet delivery, network latency, jitter (variance in packet arrival times) and call success rate for Hosted PBX service running on our MPLS Network. back to top

MPLS circuits provide a greater degree of security for voice and other types of traffic since the internal address and packet payload are hidden from the outside world. Consequently, MPLS lines are as secure as a conventional private line. back to top

Training is provided, by Dodson Group Communications to familiarize your administrators and users with all aspects of Hosted PBX service. Detailed training manuals and quick reference guides are provided for ease of use and to encourage users to take advantage of the full features of the Hosted PBX service. back to top